Contact SignalWick
Get in touch with our team for support, partnerships, or general inquiries about our AI chart analysis platform
Send us a Message
Fill out the form below and we'll respond within 24-48 hours. For urgent technical issues, please check our FAQ section first.
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We'll respond to your inquiry within 24-48 hours.
Support Channels
Technical Support
For issues with chart analysis, upload problems, or technical questions about our platform.
Partnerships
For businesses, educational institutions, or platforms interested in integrating our AI technology.
Feature Requests
Have an idea to improve SignalWick? We welcome suggestions from our user community.
Quick Answers
Check these common questions before contacting support:
What file formats does SignalWick support?
We support JPG, PNG, and WebP image formats. For best results, use clear screenshots of candlestick charts with visible price scales.
Is SignalWick completely free?
Yes, our basic AI chart analysis remains free for individual traders. We may offer premium features in the future, but core functionality will stay free.
Frequently Asked Questions
Technical Questions
Why is my chart not analyzing properly?
Ensure your chart image is clear with visible candlesticks and price information. Blurry images or charts with excessive indicators may reduce analysis accuracy. Try uploading a simpler chart view.
Does SignalWick work on mobile devices?
Yes, our platform is fully responsive and works on smartphones, tablets, and desktop computers. You can upload charts directly from your mobile device's gallery.
General Questions
How accurate is SignalWick's AI analysis?
Our AI recognizes common candlestick patterns with over 94% accuracy based on internal testing. However, market conditions vary, and all analysis should be combined with your own research and risk management.
Can I use SignalWick for cryptocurrency charts?
Absolutely. SignalWick works with any financial chart regardless of asset class, including stocks, forex, commodities, and cryptocurrencies.
Do you offer API access for developers?
We're currently developing an API for developers and institutions. Please use the partnership inquiry option in our contact form to express interest, and we'll notify you when it becomes available.
Join Our Trading Community
Connect with other traders, share chart analysis, and discuss trading strategies in our community forums and social media channels.
Note: Our community channels are for discussion and education only. No trading signals or financial advice are provided.