Privacy Policy
Last Updated: December 15, 2024 Current Version
At SignalWick, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chart analysis platform.
1. Overview & Scope
This Privacy Policy applies to all users of the SignalWick platform, including visitors to our website and users who upload charts for analysis. By using SignalWick, you consent to the data practices described in this policy.
Key Privacy Principle:
SignalWick is designed with privacy in mind. We don't require account creation for basic analysis, and we don't collect personal trading information or financial data.
2. Information We Collect
2.1 Uploaded Chart Images
When you upload a chart for analysis, we temporarily process the image to extract chart patterns and technical indicators. Chart images are:
- Processed in real-time for AI analysis
- Not permanently stored on our servers
- Deleted from our systems after analysis completion (typically within 24 hours)
- Never shared with third parties for marketing or advertising purposes
2.2 Technical Information
We automatically collect certain technical information when you visit our website:
| Data Type | Purpose | Retention Period |
|---|---|---|
| IP Address | Security, analytics, and service optimization | 30 days |
| Browser Type & Version | Compatibility and troubleshooting | 90 days |
| Device Information | Mobile optimization and user experience | 90 days |
| Usage Statistics | Service improvement and feature development | 1 year (aggregated) |
2.3 What We Don't Collect
Personal Trading Information
We don't collect your trading positions, account balances, transaction history, or personal financial information.
Personal Identifiers
We don't require or collect your name, email address, phone number, or physical address for basic chart analysis.
3. How We Use Your Information
Primary Purpose
To provide AI-powered chart pattern recognition and technical analysis based on your uploaded images.
Service Improvement
To enhance our AI algorithms and improve the accuracy of pattern recognition over time.
3.1 AI Model Training
Anonymized, aggregated chart data may be used to train and improve our AI models. This process:
- Removes all personal identifiers and metadata
- Uses only chart patterns and technical formations
- Never includes personal trading positions or account information
- Contributes to better analysis accuracy for all users
4. Data Sharing & Third Parties
SignalWick does not sell, trade, or rent your personal information to third parties. Limited data sharing occurs only in the following circumstances:
Service Providers
We may share technical data with trusted service providers who assist in platform operations, such as hosting, analytics, and security services. These providers are contractually bound to protect your data.
Legal Compliance
We may disclose information when required by law, court order, or governmental authority to comply with legal obligations or protect our rights and safety.
5. Data Security Measures
We implement industry-standard security measures to protect your information:
Encryption
All data transmissions are encrypted using SSL/TLS protocols to prevent interception.
Secure Processing
Chart images are processed in secure, isolated environments with restricted access.
User Responsibility
While we implement robust security measures, we recommend users avoid uploading charts containing personal identifiers, account numbers, or sensitive financial information in the image metadata or visible text.
6. Cookies & Tracking Technologies
SignalWick uses cookies and similar technologies to enhance user experience and analyze website traffic:
Essential Cookies
Required for basic platform functionality, such as session management and security features. These cannot be disabled.
Analytics Cookies
Help us understand how users interact with our platform, which features are most popular, and identify areas for improvement. You can control these through your browser settings.
Advertising Cookies
Used by our advertising partners to deliver relevant ads and measure ad performance. These support our free service model.
7. Your Rights & Choices
Access & Control
Since we don't require accounts for basic analysis, we don't maintain persistent user profiles. However, you can control cookie preferences through your browser settings.
Opt-Out Options
You can opt out of non-essential cookies and analytics tracking. Note that this may affect some platform features and personalization.
International Users
SignalWick operates globally and complies with major privacy frameworks. Our data processing occurs in secure facilities with appropriate safeguards.
8. Children's Privacy
SignalWick is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us immediately so we can delete it.
9. Policy Updates & Contact
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates the most recent revision. Continued use of SignalWick after changes constitutes acceptance of the updated policy.
Contact Information
For questions about this Privacy Policy or our data practices, please visit our Contact Page or email us at privacy@signalwick.com.
Summary for Traders
SignalWick is designed to provide AI-powered chart analysis while respecting your privacy. We don't require accounts, don't collect personal trading data, and process chart images temporarily before secure deletion. Our business model relies on advertising, not selling user data.
Compliance & Transparency
Privacy by Design
Our platform architecture prioritizes user privacy from the ground up.
Clear Policies
We provide straightforward explanations of our data practices without hidden clauses.
Open Communication
We welcome questions and feedback about our privacy practices.
By using SignalWick, you acknowledge you have read and understood this Privacy Policy. Thank you for trusting us with your chart analysis needs.